What is Salesforce’s new product “Work.com”?

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With the world in the midst of a global-wide pandemic, Salesforce has continued to emerge as vital tool for businesses across the world to operate remotely.  Lately, Salesforce has started to highlight and advertise one of their more recent products – Work.com.  Work.com is Salesforce’s solution to address & drive organizational performance.  Work.com is suitable for companies that need to align everyone on common goals, and track performance towards individual, team, and overall goals. Work.com integrates with Salesforce's suite of CRM, service, and social tools.

With Work.com, managers can publicly acknowledge and reward their top performers, creating more driven team members focused on improving close rates. Managers can deliver real incentives via Amazon gift cards, enhancing team morale and showcasing top performers.

At the end of each evaluation period, managers can assess the performance of each individual. With 360 feedback tools, you can also incorporate feedback from other team members and cross-department managers.

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Fast-forward to 2020, and Salesforce will highlight Work.com’s existing capabilities & new ones, to help companies cope with the ever-present pandemic.  Earlier this summer, Salesforce released a statement which included specific features to help businesses reopen, safely.

“Work.com includes new solutions, ranging from contact tracing and emergency response management to employee wellness assessment and shift management, for accelerating private and public sector response to the COVID-19 pandemic

 

Work.com Command Center is a single hub for leaders to get a 360-degree view of return-to-work readiness across locations, employees and visitors, and make data-driven decisions

 

Work.com leverages guidance from and solutions built by Salesforce’s trusted ecosystem of partners, including Accenture, Deloitte, PwC and more, to help businesses and communities reopen”

 

To learn more about this product, check out the product page here.